Oh, well... I'll just avoid the fact that its been like FOREVER since ive blogged and jump right into a new post.
Well, I recently got a job at Old Navy here in Salt Lake City, UT. I am a sales associate but I do everything from cleaning to operating the cash register.
It has been super super super hard. I have never worked in retail before but I love to shop. So, of course, I figured it would be the perfect job for me!
Hmmmm......not sure about that.
I mean, it has definetely taught me that I DO NOT WANT to do anything other than nursing. I had been deciding between Business or Nursing and now I am definetely dead set on being a nurse.
Anyway, even though its been hard I have enjoyed it so far. I havent received my first pay check yet though. Maybe ill love it even more after that??? Maybe not for 8.25/hr but than again I cant ask for much more considering im still a college student without any form of degree.
I never realized how much hard work goes into stores like Old Navy. I used to go shopping and leave my fitting room a disaster. NOT ANYMORE!!! Those people are so lazy and rude! Dangit, just put the shirt back on the hanger! ....Moving along.....
Its also really cool for me to be working in retail and being able to assist people find the right size in something. I remember not asking the sales associates for help because i didnt want to tell them what size I wore. Well, ill be honest now...I wore a size 24...and they were tight!
Now, i wear a size 14 and most of the time they are pretty loose. I should be moving into 12's soon.
This sounds really mean and alittle weird but its exciting to see people who are bigger than me. When I was at my heaviest, I thought I was the biggest person in the world. Sometimes I still feel that way....but im reminded that I am not 340lbs any more. I am not "that" person anymore. I am no longer trapped. I am free to be whoever I want to be.
Its an amazing feeling!!!
So, to explain the title of this post....
I had been feeling really overwhelmed with work. I felt like I wasnt doing a good job. I wasnt connecting with the customer enough.
We have this little online survey that we mention to every customer at check-out. It prints out with their receipt and you just tell them how you would really appreciate it if they could score us at 9 or 10, in order for us to get our C.E.S. (Customer Experience Score) up. Well, we had been at 10-11 for ever but today we were scored at 12! Which isnt fantastic but atleast were moving up!!!
AND the best part is, someone included a message that said "Emily was fantastic!"
Im the only Emily that works there!
YAY! THEY LIKE ME!!!
-Emily
